First-Time Visitors
Why KB-men.com? / About KB-men.com
You can read our complete history and learn more about us on our about us page.
Shipping rates and options
We offer a variety of shipping options. US orders are shipped via US Postal Service and usually arrive within 5-7 business days from the time the order is placed.
Expedited services for US residents are shipped the same day if your order is received by 4pm Central US time. Choose from UPS 2-Day Delivery and UPS Next Day by 3PM. All UPS delivery services are available for weekday delivery only.
All orders shipped outside the US are sent via First Class International through the US Postal Service and is handed off to the reciprocating mail service in the destination country. Delivery usually happens within 14 business days but could take longer if there is a queue for customs inspections. We also offer Priority International and Global Express services to get your items to you faster.
For more complete information, please visit our shipping information page.
Online contact form
If your question is not answered here, please feel free to use the online contact form to contact us directly. We’ll do our best to resolve your issues as quickly as possible.
Live Inventory
Our Live Inventory system removes product sizes and colors as they become out of stock, however it is possible that a backorder could be created if there is not sufficient quantity on-hand to cover an order for multiple units of a product. We will promptly notify you of the situation to determine whether we should issue a credit for missing items or ship the order incomplete with remaining items placed in a back order status (we will ship back ordered items via US Postal Service without additional charge).
Your Account
Just fill out a request to have your information automatically e-mailed to you. If you are still experiencing problems, you can use our online contact form to e-mail a customer support person directly.
I’m not staying signed in
If you are unable to stay signed in your browser may have cookies disabled. Cookies need to be enabled in order to stay signed in and add products to your shopping cart. To find out more about cookies and how to enable them please visit our cookies support page.
Simply log-in to your account and click “edit” under address information on your account dashboard.
Newsletter management and unsubscribing
You can subscribe or unsubscribe to email sent from KB-men.com by visiting the newsletter section of the account profile page. Simply enter your email address and choose whether you would like to subscribe or unsubscribe from the drop down menu. KB-men.com neither buys nor sells e-mail lists. Please visit our privacy policy regarding the safekeeping of your information.
Shopping
Adding products to your shopping cart
To add an item to your bag, follow the three simple steps below:
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- Select your item’s size and color from the drop down menu.
- Enter the quantity of the items you would like to buy in the field labeled “Quantity”.
- Click the red button labeled “Add to Cart”.
My shopping cart is always empty
If your shopping cart is empty, but you have attempted to add items to your cart, cookies may be disabled on your browser.
Cookies are small text files that are stored on your computer when you visit a website. Cookies are required to personalize your shopping experience and to remember what items are in your shopping cart. If your web browser is not set to accept cookies from our website, you will not be able to place an order or take advantage of some features on our website. You can learn more about cookies and how to enable them on our cookies support page.
Item out of stock / Size/Color is missing
Our Live Inventory system removes product sizes and colors when they become out of stock, however it is possible that a backorder could be created if there is not sufficient quantity on-hand to cover an order for multiple units of a product. We will promptly notify you of the situation to determine whether we should issue a credit for missing items or ship the order incomplete with remaining items placed in a back order status (we will ship back ordered items when they arrive via US Postal Service without additional charge).
I can’t find what I’m looking for / Special ordering
If you can’t find an item that you are looking for and you would like to special order a product please use our online contact form to inquire with our buyers.
CCBill’s Customer Support information
CCBill was created to serve the needs of consumers looking for a fast, safe and convenient way to purchase access to online venues. CCBill has been a trusted E-Merchant since 1998, processing millions of online transactions each year and earning its reputation as a leader in the industry.
Review CCBill’s Terms & Conditions and Privacy Policy.
Search/Cancel a CCBill Subscription
For billing inquiries or to cancel your subscription, please start by using this Search/Cancel link to search for your subscription.
Ordering
Payment methods
We currently accept Visa, MasterCard, American Express, and Discover cards through our online ordering system. We also accept PayPal, money orders, personal checks, and traveler’s checks for mail-in orders.
Telephone / Mail-in orders
If you would like to place your order over the phone please feel free to call us between 9 am – 6 pm Central US time (-6 GMT) at 305 992 2995 (inside the US) or +1 305 992 2995 (outside of the US). A customer service representative will be happy to take your order.
We also accept Mail-in orders in the form of Money Orders or International Money orders that are issued in US Dollars. Please follow these simple steps for placing a Mail-in order:
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- Select the merchandise you desire by adding it to your shopping cart.
- Proceed to the checkout screen and click on the “Continue” button below “Continue as a Guest”.
- Fill in the form with your shipping information and click the “Continue” button in the lower right corner of the screen.
- At this point you will need to print the order page out on a printer. The page should contain your shipping information, merchandise ordered and the total due.
- Obtain out a money order for the total amount listed on the screen. Please make it payable to: KB-men.com.
- Mail the printed form along with your payment to:
KB-men.com (A Kristen Bjorn Website)1521 Alton Road, suite 740Miami Beach, FL 33139Phone: +1 305 992 2995WhatsApp: +34 603 12 85 36 - Your items will be shipped to you via your preferred shipping method listed.
Questions about your order
There are several ways to reach us here at KB-men.com! For those more comfortable with internet communications, feel free to use our online contact form. Just fill in your name, email address, and pick a department to communicate with and we’ll get back to you as quickly as possible.
If you prefer to talk over the phone, we can be reached at 305 992 2995 (inside the US) or +1 305 992 2995 (outside of the US). Our mailing address is:
KB-men.com (A Kristen Bjorn Website)
Changing or cancelling an order
All orders are shipped within 24 hours. If you would like to make any changes or updates to your order we will do our best to accommodate your request. Please reply to your order confirmation email with your requests or fill out our online contact form.
Easy Returns Process
Return policy
You may return an item within 60 days of purchase. We will accept returned items if they are unworn and in their original boxes/plastic wrap with original tags. There is no charge for restocking, handling, etc. We will apply your return as you would direct, that is to say, if you wanted other merchandise in exchange or a refund, or carry a “store credit” which would not expire.
Shipping Information
Shipping rates
We offer a variety of shipping options. US orders are shipped via US Postal Service and usually arrive within 5 business days from the time the order is placed.
Expedited service for US residents is shipped the same day if your order is received by 4pm Central US time. Choose from UPS 2-Day Delivery and UPS Next Day by 3PM. All UPS delivery services are available for weekday delivery only.
All orders shipped outside the US are sent via First Class International through the US Postal Service and is handed off to the reciprocating mail service in the destination country. Delivery usually happens within 14 business days but could take longer if there is a queue for customs inspections. We also offer Priority International and Global Express services to get your items to you faster.
For more complete information, please visit our shipping information page.
Copyright
All photography and site content are copyright protected. Any and all use of KB-men.com web site content for any purpose requires written consent.
Company Information
Who is KB-men.com? / About KB-men.com
You can read our complete history and found out about KB-men.com at our about us page.
Contacting us
There are several ways to reach us here at KB-men.com! For those more comfortable with internet communications, feel free to use our online contact form. Just fill in your name, email address, and pick a department to communicate with and we’ll get back to you as quickly as possible.
If you prefer to talk over the phone, we can be reached at 305 992 2995 (inside the US) or +1 305 992 2995 (outside of the US). Our mailing address is:
KB-men.com (A Kristen Bjorn Website)
Advertising and marketing with us
Our marketing and advertising department can be reached via the online contact form, directly at onlinestore@kristenbjorn.com, or via telephone at 305 992 2995 (inside the US) or +1 305 992 2995 (outside of the US).